CERTIFIED
Tier-1 Support Specialist
(support techs, specialists & help desk analysts)
Enroll Now for Free! (see details below)
“This is my first time doing an online course , and for me at least there’s always a weariness about the quality and substance of any online course. But with this course I feel that I’m getting good information from a knowledgeable, competent source!” –T1SS studentCourse Description: The ever-changing world of a high-tech customer-support environment places ever-increasing demands on support specialists and help desk analysts to meet the technical and business needs of the customer while providing unsurpassed customer care. Balancing these responsibilities can be challenging, but Tier-1 Support Specialist training will prepare you to meet these challenges and others.
Who Should Enroll? This course is the pathway for attaining SPC Tier-1 Support Specialist (T1SS) Certification and is recommended for front-line support techs, support specialists and help desk analysts and professional who want to develop their knowledge and skills for delivering world-class customer and technical support.
Class Fee: $995 USD
(priced at $1,595 at many universities and colleges)
Start This Class for Free!
Visit our online university, create and confirm your new account, then click “Site home” in the left navigation bar, scroll down and click the class name, then use the enrollment code EKUP-MQDK to enroll. That’s it! You are now enrolled in the live Tier-1 Support Specialist class. It’s that simple! You will have full access to the first unit of the course, including course content, media resources, assignment submission, instructor interaction, unit quizzes, and post-unit performance challenges. If you would like to continue after completing Unit-1 please make arrangements with your instructor.
