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    Customer Support Training


    Take your Support function to a new level

    and learn the skills required to become a

    customer-support powerhouse with our

    TIER-1 Support Specialist Class!

    View our Catalog!

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    Welcome!


    Learn at Home, On the Job, Or on the Go...

    On your own time and at your own pace!

    Get your free trial!

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    Safety Leadership Training


    Learn what it takes to drive a

    sustainable safety culture with our

    "From Compiance to Culture"

    Safety-Leadership Workdhop

    View our Catalog!

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    About Us

    An Outcomes-Based Learning and Development Company

    If you’re looking for training then you may want to look elsewhere. We’re about development, not training. What’s the difference? Too often managers turn to “training” to solve a performance or behavioral issue expecting that issue to resolve itself afterward. But an increase in performance or a change in behaviors is almost never achieved simply by attending a class or taking a course. Why? Because training is the beginning of the process, but it is only the beginning and should never be thought of as the goal.

    A competency is a mixture of knowledge, skills and abilities. Training can satisfy the first of those, but cannot in itself impart a competency. Performance and behaviors change only after training translates into practice which in turn translates into skills development which in turn translates into abilities which then qualify as a competency. At SCInc. we build competency development into all of our training programs so you’re not left to compete the process on your own.

    At SCInc. we specialize in organization effectiveness, high-performance culture change, professional skills building and leadership development. Although we have broad experience applying these specializations to a wide-range of industry sectors, our core focus is on IT Support-Services Management and Delivery models and EHS Safety Leadership and Culture solutions.

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    LOREM IPSUM
    Holisticly harness just in time technologies via corporate scenarios.
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    LOREM IPSUM
    Holisticly harness just in time technologies via corporate scenarios.
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    LOREM IPSUM
    Holisticly harness just in time technologies via corporate scenarios.
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    Available courses

    From Compliance to Culture: Leading Safety at BlueTriton

    Tier-1 Support Specialist Sandbox

    Tier-1 Support Specialist

    From Compliance to Culture -- Sandbox

    From Compliance to Culture

    View all courses

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