Anyone who has spent any time at all in the customer-support industry has at one time or another encountered this category of difficult customer. This is the customer who calls and immediately bombards you with foul or abusive language. These are the worst kind of difficult customers precisely because they seem to go out of […]
Tag Archive | "abusive customers"
@#$%! Dealing With Abusive Customers
Posted on 19 April 2012.
Posted in Customer Care, Support EDGEComments (0)
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