Tag Archive | "desktop support"

Essential Skills for Desk-Side Customer Support

Not all customer-support providers are confined to phone support. Some provide desk-side support solely; but it’s not uncommon for a support professional to wear both hats. When supporting a customer in person, keep in mind that you still have only a few seconds to create a good first impression. Taking advantage of some key suggestions [...]

Read the full story

Posted in Customer Care, Support EDGEComments (0)


SCInc. e-University

Enrolled students may log in to their classes below:

Spoodle Login

User ID:
Password: (forgot?)

Remember me?


Sponsors and Resources